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Testimonials

Testimonials

CUSTOMERS FEEDBACK

  • Jon's service and expertise is the best you can get !!! John has quickly and effectively solved many kinds of technology problems for us in the last 10 years.

    Janiece Lee Avatar Janiece Lee
    January 26, 2020

    We have been using Jon at Computer Pro for well over 10 years and we've been extremely pleased with the service he provides. He helped us select which PC to buy and installed it in 2010 and we were using him prior to that. Always available for service calls on short notice whenever the need arises and we find his fees to be reasonable. We highly recommend Computer Pro for anyone in need of an IT expert ..

    Darwyn Ivy Avatar Darwyn Ivy
    January 26, 2020

    Computer pro has kept my computer running perfectly for the last 5 years. Jon is knowledgeable, dependable, and super fair when it comes to price.

    Michael Faigen Avatar Michael Faigen
    January 26, 2019
  • I have called Jon for help with my home computer setup twice and have been very satisfied with the prompt and friendly service and helpful information and suggestions. I wouldn't hesitate to call Jon again if necessary or to recommend him.

    Karl Johnson Avatar Karl Johnson
    January 26, 2020

    Jon has been a wonderful asset to our business. He is prompt and really tries to get to us on a timely basis. It never fails that it seems like most of the time when we call we are in a time crunch and he accommodates us as best as he can. We have used him for at least 8 years and highly recommend him. Fast, friendly, knowledgable!

    Leann Collins Avatar Leann Collins
    January 26, 2019

    Computer Pro is the best IT tech company. I have been using them for over 8 years. They solve all type of computer issues. Computer Pro does an excellent job of not only installing new computers but goes the extra mile to make sure all of your questions are answered. I would highly recommend them.

    Waters at Barton Creek Avatar Waters at
    January 26, 2020
  • Amazingly fast, courteous, and knowledgeable! Got me up and running in no time!

    Joy Owen Avatar Joy Owen
    January 26, 2021

    We have used Jon for years to take care of our computer problems and have been highly satisfied. He is very honest, friendly and highly skilled. He has saved us a lot of money by recommending programs, some that are free, that keep our computers safe and his fees are very reasonable. We recommend Jon without reservation.

    John Jeter Avatar John Jeter
    January 26, 2020

    Jon is the best computer technician I've ever worked with. In my opinion, Jon is the best value Austin has to offer for a home technician. He responds immediately to his emails. He may not be able to set up an appointment immediately but he will let you know that. Often, however, I've never waited any longer than 24 hours for an appointment. He's accessible, knowledgeable, patient, professional, affable and kind. Without reservation I recommend you call Jon to help you solve your computer issues in your home or business.

    Candace Jacobson Avatar Candace Jacobson
    January 26, 2022
  •   Fixed Computer and answered all my questions. Even helped me with my cell phone problems.

    thumb Mary S.
    4/06/2022

      I needed help with a number of home office IT issues, including the setup of a new system, trouble shooting one of two laptops, backup and data restoration, and a few quality related tips. Jon of Computer Pro took care of the my list and did even more, without asking or charging. Based on results, great customer service, expertise and attitude, I am giving Jon and Computer Pro five stars. I also plan on keeping Computer Pro as my tech support.

    thumb Patrick C.
    8/15/2019

      I recommend Computer Pro Austin to anyone having computer problems. My laptop got infected with spyware and he had me up and running in no time. He even configured my desktop to make it more user friendly. His rates are extremely reasonable as well.

    thumb Susan S.
    12/05/2018
  •   Fantastic service for a very reasonable price. Computer Pro had my home computer working again in no time and I didn't lose any of my files or photos. Would highly recommend!

    thumb Chandy P.
    2/07/2017

      I needed help with a computer that continued to crash. Jon contacted me by email, we worked out a time and he came to help me out in a big way. I later needed to remove and install a new high end graphics card. He was there the day after Christmas to help me out--A true Pro! It was easy, convenient, and a great price. I would recommend the Computer Pro to any of me friends.

    thumb Gilbert C.
    12/26/2018

      Jon was very prompt, friendly and helpful. I would highly recommend him and return for future work.

    thumb Melissa B.
    8/06/2020
  •   I highly recommend computer pro!! Jon was very professional. He picked up my lap top from me at work and returned it the next day. Its working great now! He was very helpful and answered all my questions. His rates are very reasonable as well.

    thumb Danielle G.
    4/18/2019

      We've used Computer Pro for a number of years. Excellent and very quick and on-time arrival. Very knowledgeable technician. Wouldn't use any other service. 5 stars!!!!!

    thumb David V.
    12/05/2018

      Guess it is true that you don't hire a "geek" when you need a pro -- especially one who charges half the price and even includes an unexpected senior discount. I called a popular repair outfit with multiple locations, and after their dispatcher (out of state?) checked for 70 miles around, said they could get my Internet connection back in about a week. *gleep*

    Computer Pro to the rescue. Jon showed up the next day, fixed the Internet problem and more swiftly and efficiently. Answered questions. Hooked up my printer. Untangled stuff. Solved a number of other problems. Made recommendations. And then he came back two days later when I had a separate Internet crash. No charge, he said, after showing up the same day I called to beg for more help. Claimed the second house call was covered under his personal service warranty.

    He did not leave me unconnected for the better part of a week, but came at once, diagnosed the problems, fixed them quickly, and helpfully answered all my many questions. Way to go! Jon made the process seem as easy as if I were just borrowing a cup of sugar. Wonderful. Felt more like a neighbor helping out than some big deal inconvenience of an overpriced house call -- and then followed up just as fast for my second round of separate problems. Wonderful.

    thumb Tom C.
    2/24/2018
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